We are committed to providing the best customer service to our customers. Our terms and conditions apply to the use of our website and the conduct of the sale of retail goods to our customers. If you have any questions please email us via our contact us page. Nothing in these terms and conditions will affect/reduce your statutory rights relating to faulty or misdescribed goods. For further information relating to your statutory rights, contact either the Citizens Advice Consumer Helpline, your local Citizens Advice Bureau, or your local authority Trading Standards Service for advice..
Products
All prices, including delivery charges and personalisation, are inclusive of VAT at UK standard rate. All product images used on this site are only representative of goods on offer, actual goods may not be exactly the same colour, design or packaging.
All orders that you place on this website will be subject to acceptance in accordance with our terms and conditions. Following our receiving your order through the system, we will send an automated order acknowledgement email detailing the products you have ordered. This is not an order acceptance from Cricket World Online Store, and as such any typographical or system errors in pricing may still be subject to correction. Acceptance of your order and completion of the contract between you and us will occur on dispatch of goods, or collection from one of our stores for Click & Collect orders.
30 Day Money Back Guarantee (in-store and online)
We want you to be completely happy with your purchase. In the event that you are unhappy with any unfaulty goods received, you have the right to return the goods under the terms of our 30 Day Money Back Guarantee.
Should you wish to return an unwanted item, please bring it back to us within 30 days of purchase. Returned items must be in a sellable condition, complete with all components and their original packaging intact. We regret that any items received that are not in a sellable condition will not be able to be refunded unless they are faulty.
To return any products, please follow the instructions set out in our Returns procedure.
Please note, your right to return Products does NOT apply to Personalized Gifts.
Faulty Items
Our products are manufactured and inspected to the highest standards. If, however, your item develops a fault please contact customer services via our contact us page. Refunds/exchanges are subject to reasonable expectation of performance and fair use in accordance with the manufacturer’s instructions. Please follow the instructions set out in our Returns procedure.
Once inspected by our quality team, any faulty products will be exchanged or a full refund will be processsed, inclusive of postage costs.
Copyright and Trademarks
Cricket World Online Store sports.com.au and our logos are registered trademarks of Gift Universe Limited and may not be used by anyone else without our express permission.
Gift Universe Limited do not give you any right or interest in any copyright or intellectual property rights in any Product nor the right to copy them.
The copyright in Cricket World Online Store sports.com.au and the content of all the software, website and pages relating to the Cricket World Online Store sports.com.au website is owned by, or licensed to, Gift Universe Limited, unless otherwise specified and may not be used, copied or altered without our express consent.
Copyright extends to the design, look and feel of Cricket World Online Store sports.com.au, all photographs on it and it’s marketing materials.
You may use Cricket World Online Store sports.com.au for private and personal non-commercial use only – i.e. to view, copy and print portions of Cricket World Online Store sports.com.au for the sole purpose of placing orders. The materials on Cricket World Online Store sports.com.au may not be used for any other purpose.
Gift Universe Limited does not make any warranty or representation in respect of any other trademark and the trademarks of the brands featured on Cricket World Online Store sports.com.au belong to their respective owners.
All trademarks and copyrights are recognised. If you are the copyright owner and we have failed to credit you or you are unhappy with our use of your copyright then please contact us. Our office hours, which constitute a working day, are Monday to Friday 9.00am – 5.00pm
Gift Cards/Vouchers and Promotional Voucher Codes
Gift Vouchers/Cards
Gift vouchers can be used online or in any of our stores.
Gift vouchers are only to be used by the recipient’s email address.
PLEASE NOTE: Unfortunately our website does NOT accept multiple gift cards on one transaction. However, multiple gift cards can be used for a single purchase in any of our stores.
Payment for the gift voucher will be charged on purchase not on the date of issue and are valid for 24 months from issue. The value of the gift voucher is your choice.
Confirmation of the Gift Voucher will only be sent to the purchaser once the order is confirmed by Cricket World Online Store. Gift Vouchers can only be cancelled by the purchaser within 1 hour of purchase and will not be valid until confirmation email received. Unwanted Gift Vouchers can not be returned.
Items bought using gift vouchers can be returned or exchanged but not refunded, only additional monies paid over and above the gift voucher will be refunded and a new gift voucher will be issued. When a new gift voucher is issued it will expire on the same date as the original gift voucher.
If you spend more than your gift voucher value you can pay the additional money at checkout, if you spend less than the gift voucher value you will have a credit balance to use later.
You may purchase more than one gift voucher at the same time.
Cricket World Online Store will not accept liability of lost, stolen or damaged gift vouchers/cards.
Cricket World Online Store reserves the right to amend the terms and conditions of the gift voucher/card at any time and take appropriate action, including cancellation of the voucher if, in it’s discretion, it deems such action necessary.
This does not affect your legal rights.
Usual Cricket World Online Store terms and conditions of purchase and use of the Cricket World Online Store sports.com.au website apply.
Promotional Voucher Codes
Promotional Voucher Codes are issued from time to time in promotions at the discretion of info@cricketworldonlinestore.com
Only one Promotional Voucher Code can be redeemed against any single order placed with Cricket World Online Store sports.com.au by applying the Code in the Basket, and can only be used once.
Promotional voucher codes are only available for online purchases at Cricket World Online Store sports.com.au, they are not available for store purchases or when using the click and collect service.
Promotional Voucher Codes may not be used in conjunction with any other promotion.
Promotional Vouchers are not redeemable for cash and are not transferable or assignable.
Promotional Voucher Codes may not be sold. For the avoidance of doubt, this includes auctions and other online sales.
Usual Cricket World Online Store terms and conditions of purchase and use of the Cricket World Online Store sports.com.au website apply.
Personal Data
Cricket World Online Store is a trading name of Gift Universe Limited
In order to provide you with the best and easiest online shopping experience possible we need to gather certain pieces of information from you. Your name and address is required to deliver products you have ordered.
We ask for your email address when you register on the site, and ask you to create a password. You then do not need to re-enter your name and address when you return to the site at a later date. We use your email address to confirm your order, to keep you informed of its progress and to request feedback on our products and services using a third party data processor acting on our behalf. Use of your data will remain under the control of Gift Universe Limited (the “data controller”); the data processor does not have the authority to use your information for any other purpose and will not pass details on to any other third party. We would also like to send you our newsletter and special offers, but respect that this is a personal choice; you may opt in or out at any time.
Severance
If any part of the Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.
Limitation of Liability
To the full extent allowed by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation, pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever that arise out of or are related to use of the website.
Online Dispute Resolution website
If you find you are unhappy with any decisions made regarding our returns procedures you can contact the Online Dispute Resolution website which is an official website managed by the
Links
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Cricket World Online Store’s prior written consent.
Disclaimer
By using this website and agreeing to these Terms and Conditions, you agree to indemnify Cricket World Online Store and its employees, officers, agents, shareholders and other persons involved in the creation of this website and hold Cricket World Online Store and its employees, officers, agents, shareholders and other persons involved in the creation of this website harmless against all loss, actions, proceedings, costs (including legal costs), expenses, claims, penalties, fines, expenses, costs and damages arising from or in relation to any breach by you of these Terms and Conditions, your access and/or use or exploitation of the website or reliance on its contents or information received through it by yourself or any person accessing any content through the website and as a result of any use or exploitation by you of any material posted by any third party or any other website, or both. This indemnification includes, without limitation, liability relating to copyright infringement, defamation, invasion of privacy, trade mark infringement and breaches of the Trade Practices Act 1974 (Cth).
Applicable law
These Terms and Conditions shall be governed by, construed and enforced in accordance with the laws of the state of Victoria, Australia. You agree to submit to the non-exclusive jurisdiction of the courts of the state of Victoria, Australia.
This website may be accessed throughout Australia and overseas. Cricket World Online Store makes no representation that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the website. This website may be accessed throughout Australia and overseas. Cricket World Online Store makes no representation that the content of this website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this website from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the website.